MobiOptions – Refund Policy
Last Updated: [07/Sep/2023]
Thank you for choosing Mobioptions. We value our customers and aim to provide a seamless experience. This refund policy outlines the conditions under which refunds will be processed for transactions made via PayPal.
2. Refund Eligibility
To qualify for a refund, the following criteria must be met:
The product or service purchased must not have been delivered, or there are significant discrepancies from its description.
The transaction must have been made within the last 180 days, in line with PayPal’s refund policy.
You have not violated any terms of service or misused the product or service leading to its malfunction.
3. Refund Process
To initiate a refund request:
Log in to your PayPal account.
Go to the ‘Activity’ section and locate the transaction you wish to refund.
Click on the transaction to view its details.
Click on ‘Issue a refund’ and follow the on-screen instructions.
Alternatively, you can contact our support team at [email protected] with your transaction details and reason for the refund.
4. Refund Amount
Refunds will be issued based on the original transaction amount. If the service or product has been partially used, the refund amount will be prorated accordingly.
5. Refund Timeframe
Once approved, the refund will be processed immediately, and funds should reflect in your PayPal account within 3-5 business days.
6. Non-refundable Transactions
Certain transactions may be non-refundable, including:
Fully delivered and accessed services or products.
Special promotional offers or discounted items.
Transactions older than 180 days.
If you file a chargeback with your bank or credit card company, we reserve the right to contest it. We recommend contacting us first to resolve any issues.
8. Changes to the Refund Policy
MobiOptions reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review our refund policy periodically.
9. Contact Us
For inquiries regarding our refund policy or to resolve any issues, please contact us at:
Email: [email protected]